Singapore Airlines is working with its new integrated cargo management system, powered by IBS Software’s iCargo platform

Singapore Airlines is working with its new integrated cargo management system, powered by IBS Software’s iCargo platform

SingaporeAnd the October 27 2022 /PRNewswire/ — Singapore Airways (SIA) has efficiently rolled out its new Built-in Freight Administration System (ICMS), powered by IBS Software program’s iCargo freight administration platform. ICMS is a strategic initiative of SIA’s core freight platform by eliminating disparate freight methods and introducing the most recent cloud expertise to rework freight and buyer supply operations.

iCargo helps SIA in its delivery enterprise operations. ICMS gives one-stop charging app for enterprise customers in Singapore and offshore, in addition to a seamless interface with companions together with normal gross sales brokers, floor dealing with brokers and freight forwarders, simplifying total operations. Enhanced knowledge high quality and insights additionally enable SIA to make real-time, data-driven selections throughout gross sales, operations, and finance, whereas making certain compliance with worldwide rules.

For the reason that begin of ICMS August 1, 2022Practically 1,500 customers in gross sales, operations and finance have benefited from the system, with iCargo enabling greater than 24,000 rides, creating 202,000 reservations and 192,000 airway invoices, in addition to processing and responding to eight.5 million incoming messages.

IBS Software program Consulting and Digital Transformation (CDx) has offered Person Acceptance Testing (UAT) assist to the SIA. UAT has centered on enterprise course of transformation and alter administration effectivity, with enter from over 100 finish customers from world wide, and complete testing spanning greater than 20 upstream and downstream messaging methods.

“The Covid-19 pandemic has considerably accelerated the necessity for digital transformation, notably given the necessary position air freight performs in important provide chains, in addition to the necessity for higher provide chain visibility to enhance resilience. The iCargo platform from IBS Software program is a key component in SIA’s digitalization efforts to allow it to higher serve its clients, reply extra shortly to modifications out there and enhance enterprise processes, whereas permitting it to stay compliant and up to date with international trade requirements and initiatives.” Chen Yao SingSenior Vice President of Cargo at Singapore Airways.

“It’s a nice honor to work with SIA, a workforce that understands the transformative impression of digitalization for air freight and is devoted to creating revolutionary buyer experiences that may allow it to capitalize on upcoming air freight alternatives,” he stated. Ashok Rajan, Head of Delivery and Logistics Options Division at IBS Software program. “We’re very excited to proceed to work with SIA on ICMS to supply extra capabilities and enterprise advantages sooner or later.”

The second part of implementation is deliberate in March 2023. This contains mail unit migration, implementing mail income accounting, and unlocking new capabilities in gross sales, operations, and freight income accounting items.

iCargo is an built-in resolution that helps end-to-end enterprise features similar to merchandise reservations, grading, manifest, import and export operations, warehouse administration, income accounting, airmail dealing with, in addition to income administration for airways carrying cargo and floor handlers. iCargo follows the very best practices of the air freight trade and is totally compliant with international trade requirements and initiatives, similar to Cargo iQ, C-XML, OneRecord, e-AWB and e-Freight generally.

About IBS . Packages

IBSS Programs is a number one supplier of SaaS options to the worldwide journey trade, managing mission-critical operations for shoppers within the aviation, tour, cruise and hospitality industries. IBS Software program options for the aviation trade cowl fleet and crew operations, plane upkeep, passenger providers, loyalty applications, worker journey, and air cargo administration. IBS Software program additionally operates a real-time B2B and B2C distribution platform that gives lodge room stock, pricing, and availability to a worldwide community of hospitality companies and channels. For the cruise and cruise trade, IBS gives a complete customer-centric digital platform that spans onshore, on-line and onboard options. The Digital Transformation Consulting (CDx) enterprise focuses on driving digital transformation initiatives for its shoppers, leveraging its area data, digital applied sciences and engineering excellence. IBS Software program is a Blackstone portfolio firm and operates from 15 workplaces worldwide. Extra info might be discovered at


SOURCE IBS Software program

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