Behind the scenes: How Etihad trains its hosts

Behind the scenes: How Etihad trains its hosts

Most jobs require some type of specialised coaching, and I became a flight attendant He’s undoubtedly one in every of them.

Principally, flight attendants should know all concerning the detailed security procedures and mechanisms on board the aircraft. From fireplace security and exit door operation to life raft deployment and different procedures, rising flight attendants have lots to be taught.

Zach Griff / The Factors Man

That is earlier than contemplating mastering the procedures for in-flight service, which will be intensive on among the world’s finest airways.

I lately had the chance to go to the headquarters of Etihad Airways, a stone’s throw from the corporate’s big hub in Abu Dhabi International Airport (AUH) within the United Arab Emirates.

The desk itself is completely nice for any aviation fanatic, with loads of plane fashions, plane components, and aviation memorabilia on show.

Zach Griff / The Factors Man

Along with conferences with airline administration, I additionally toured the on-site flight coaching middle.

Changing into a flight attendant begins in school. That is the place you be taught most of the fundamentals earlier than getting some sensible expertise at a flight coaching middle.

Zach Griff / The Factors Man

There are a number of lecture halls everywhere in the campus on the Federation Headquarters, they usually look precisely like what you’ll discover on the college. Periods right here cowl many fundamentals of plane security, first support and repair procedures, and are often led by specifically educated senior observers and facilitators.

Zach Griff / The Factors Man

After finishing the Primary Curriculum, if you’ll, it’s time to achieve hands-on expertise within the varied coaching simulators.

Subscribe to our day by day e-newsletter

In fact, an airline might theoretically conduct this sort of coaching with actual planes on the airport, however that will be very costly. Not solely will the aircraft be on the bottom (and never fly by paying passengers), but it surely additionally requires a major amount of cash to observe on its exit slides.

Zach Griff / The Factors Man

It is because as soon as a raft is deployed on an actual aircraft, folding it and placing it again on the aircraft is not as straightforward as packing an inflatable sleeping bag or air mattress.

As an alternative, most main airways have simulations of all security and repair procedures required in a flight coaching middle. Smaller airways might not have as intensive a flight coaching middle as Etihad, so the Abu Dhabi-based provider leases time at its services to different carriers.

Mocking a complete plane in a coaching middle would value tens of millions, so these coaching simulations are run on models supposed to copy smaller subsections of an plane.

Zach Griff / The Factors Man

Take the exit door coaching for instance. Etihad has a number of various kinds of doorways in its flight coaching middle, every one just like the kind of plane and the kind of door it operates in its fleet. The Airbus A320 door coach options three rows of seats with a high exit door, in addition to an ordinary exit door on the entrance.

Right here, coaches can simulate any kind of emergency and educate new workers how you can function the door safely in all situations.

Behind this module there’s a demonstration of fireplace security. That is the place flight attendants get hands-on expertise with fireplace extinguishers and learn to correctly put on a life jacket, which is proven to a model.

Zach Griff / The Factors Man

Some emergencies require a totally loaded plane to be evacuated in lower than 90 seconds. This requires efficient use of slides and exit doorways and is simulated in what seems to be like a gymnastic middle.

As an alternative of beams and vaults, there are two exit slides that relaxation on cushioned mats. Right here, flight attendants learn to effectively evacuate an plane.

Zach Griff / The Factors Man

There’s even a particular model of this coach designed for the Airbus A380, and The largest passenger plane in the world. regardless of of Etihad Airways A380s Nonetheless in long run storage (with no replace but Whether these aircraft may return to service), the airline nonetheless has coaching modules for this jet whale.

Some emergency evacuations happen on land whereas others are on the water. Hosts find out about falling water At school, then flip their studying into observe within the pool.

Zach Griff / The Factors Man

To simulate touchdown on water, the Etihad Airways coaching facility has an enormous swimming pool with gliding buoys already deployed.

Zach Griff / The Factors Man

Whereas this covers a whole lot of security associated coaching, Etihad Airways flight attendants even have lots to find out about offering the service. The transportation firm primarily based in Abu Dhabi One of the best players in the worldpartly because of the far above common in-flight service supplied by the flight attendants.

Zach Griff / The Factors Man

To be taught extra about how the service is delivered, the flight attendants observe on mockups of the cabin on the Flight Coaching Middle. The Federation has a couple of smaller variations of the First Class, Enterprise Class and Economic system cabins for this function.

Zach Griff / The Factors Man

Whereas the seats themselves aren’t totally purposeful (as a result of they don’t seem to be linked to energy), these cabin mockups are an effective way to observe how you can ship meals, place drink orders, and function kitchen carts.

Zach Griff / The Factors Man

The galleys and galleys are precise replicas of what you may discover on the identical aircraft. The airline has coaching cabins for the Airbus A320, in addition to the Boeing 777 and 787 Dreamliner, which make up a major a part of the airline’s fleet.

Zach Griff / The Factors Man

After studying all security and repair supply procedures, hosts then full a number of floor exams to make sure proficiency with every of the important thing obligations.

Assuming they move, they get their wings and begin flying as an apprentice on a couple of revenue-generating flights.

Pilots are educated in these flight simulators. Zach Griff / The Factors Man

Inside weeks, they formally be a part of the ranks of Etihad Airways flight attendants and proceed to return to the Flight Coaching Middle for frequent coaching and familiarization with up to date procedures and pointers.

Pilots are educated in these flight simulators. Zach Griff / The Factors Man

So, the subsequent time you hear that “the flight attendants are right here primarily on your security,” now take an inside have a look at what meaning – and the way they be taught to make sure it.

#scenes #Etihad #trains #hosts

Leave a Reply

Your email address will not be published.